Social Media - TheBlackFin - Thoughts from Tom Edwards

Mobilizing Your Social Strategy

Today I was the host of the weekly Hashtagsocialmedia tweet chat.Our topic was integrating mobile with your social strategy with a focus on strategy, best practices and tactics. Mobile is a hot topic and according to comscore with 234 million americans...

Filed under: Tom Edwards, Black Fin, Web 2.0, viral marketing, marketing strategy, TheBlackFin, Word of Mouth, The Black Fin, iPhone, Social Networking, SMS, Proximity Marketing, iPhone 3G, Twitter, Blackfin360, Social Media, Social Media Strategy, KPI, iPad, iAd, foursquare, geo-location, gowalla, socialmedia, Proximus, Mobile Marketing, QR Code, Loyalty 2.0, Augmented Reality

Hashtag Social Media Tweet Chat

Tomorrow at 12 PM (EST) I will be hosting the latest Hashtag Social Media Tweet Chat. We will focus on integrating Mobile into your Social Strategy. You can attend the event live at http://hashtagsocialmedia.com/live or you can follow via a Twitter search...

Filed under: Tom Edwards, TheBlackFin, Social Media, Red Urban

UNIQLO Lucky Switch

Filed under: Tom Edwards, TheBlackFin, The Black Fin, Social Media, Red Urban, UNIQLO

Facebook About Face

Per my post yesterday Facebook made an announcement pertaining to custom landing pages and new restrictions and the threat of taking away functionality from brands that had 10K or less fans. To the tune of paying $25,000 in facebook ad buys to regain...

Filed under: Tom Edwards, Black Fin, Web 2.0, viral marketing, TheBlackFin, The Black Fin, Social Networking, Blackfin360, Social Media, Social Media Strategy, Facebook, Red Urban, socialmedia

10K or Ads You Choose

Facebook dropped yet another bombshell in terms of changes that impacts any brand Pages that desire a custom landing tab but do not meet the new 10,000 fan/Like minimum or pay $25,000. Here is an excerpt directly from the Facebook Platform Development...

Filed under: Tom Edwards, Black Fin, Web 2.0, viral marketing, marketing strategy, TheBlackFin, The Black Fin, Blackfin360, Social Media, Facebook, Red Urban

Loyalty 2.0

You have heard of Web 2.0 and Gov 2.0... now make way for Loyalty 2.0 . One of the key goals of leveraging social beyond awareness, engagement, and other KPI's is loyalty. How can I as a brand leverage a consumers affinity to further champion my brand...

Filed under: Tom Edwards, Black Fin, Web 2.0, viral marketing, TheBlackFin, The Black Fin, Social Networking, Twitter, Social CRM, Social Analytics, Social + CRM, Blackfin360, Social Media, Social Media Strategy, Facebook, Red Urban, foursquare, mayor, gowalla, socialmedia, Starbucks, Loyalty 2.0, Fan It, Virtual currency

Starbucks & Target the future of mobile payments

In my last post I referenced QR codes and made a mention of Starbucks . They have recently partnered with socially progressive retailer Target to create a loyalty/app experience that is impressive. Launched in March of this year, the Starbucks Card Mobile...

Filed under: Tom Edwards, Web 2.0, viral marketing, The Black Fin, Social Networking, Target, Social Media, Social Media Strategy, Red Urban, Facebook Connect, geotagging, foursquare, geo-location, gowalla, socialmedia, QR Code

QR Codes & Stickybits

QR codes are all the rage... in Japan ... and on this blog (note QR code on the right column) adoption in the US is continuing to rise and brands such as Coke, Target and Starbucks are taking notice and setting the stage for mass adoption. With 45 million...

Filed under: Tom Edwards, Black Fin, marketing, viral marketing, TheBlackFin, Word of Mouth, The Black Fin, iPhone, Social Networking, Tag Marketing, Social Media, Social Media Strategy, Red Urban, iPad, geotagging, foursquare, geo-location, socialmedia, Proximus, Mobile Marketing, Stickybits, QR Code

SMS + Exclusive Content

I am a fan of leveraging Mobile to extend a digital or entertainment experience. Adding a shortcode element to a campaign is a quick and easy way to drive additional engagement. From a gaming perspective I had not seen a title leverage SMS to unlock and...

Filed under: Tom Edwards, Xbox 360, viral marketing, TheBlackFin, The Black Fin, SMS, Social Media, Red Urban, socialmedia, Mobile Marketing

Extending Digital with Mobile Coupons & Proximity Marketing

With the recent valuation of Groupon at 1.35 billion and the additional increase in smartphone adoption it is important for brands to partner with retail partners in rolling out mobile coupon strategies. Mobile coupons and ultimately transactions through...

Filed under: Tom Edwards, viral marketing, TheBlackFin, The Black Fin, Proximity Marketing, Social Media, Red Urban, Proximus, Mobile Marketing

First your Profile Then the World - Facebooks Plan To Be Everywhere You Are

Big changes are brewing with Facebook as today many subtle changes were rolled out across the popular social network. Becoming a fan has given way to simply "Like". This is an interesting trend and one that has longer reach than initial appearance. Fans...

Filed under: Tom Edwards, Web 2.0, marketing, viral marketing, marketing strategy, TheBlackFin, The Black Fin, Twitter, OPEN Authentication, Social Media, Social Media Strategy, Facebook, Red Urban, Facebook Connect

6 Benefits of Foursquare

One of the areas that I monitor closely is the progression/adoption of geo-location services such as foursquare , gowalla , yelp , loopt , buzz and dream walk mobile . Geo-location services have been around for the past 4 years but are now gaining critical...

Filed under: Tom Edwards, TheBlackFin, Social Networking, Twitter, Social Analytics, Social Media, Social Media Strategy, Facebook, Red Urban, geotagging, foursquare, badges, loopt, mayor, SXSW, dream walk mobile, geo-location, yelp, gowalla

5 React

One interesting campaign that I have come across recently is the 5 React experience . 5 React is a new Wrigley's flavor of it's 5 Gum line. 5 took an interesting approach to engaging trial of its product (sampling) and the result is a fun experience that...

Filed under: Tom Edwards, viral marketing, TheBlackFin, The Black Fin, Social Media, Red Urban, Facebook Connect, 5react

iAd

With the iPhone OS 4.0 Keynote today the announcement of iAd caught our attention in the office. Moreso than multi-tasking & the thousands of API's iAd offers the chance for a true revolution in mobile advertising. The ability to provide Rich Media...

Filed under: Tom Edwards, iPhone, Social Media, Red Urban, iPad, The Black, Fin, iAd

iPad Launch Day - Hands on Review

Part of my job is tied to staying on top of emerging technology and the latest entry launched today in the form of the Apple iPad. After being in and out of my local Apple store in 10 min it was on to the setup. I found updating to iTunes 9 to be an issue...

Filed under: Tom Edwards, TheBlackFin, Apple, Social Media, Red Urban, iPad

Red Urban

It seems that for the past 10+ years all roads have pointed in this direction. I have been involved with agencies since the onset of my interactive career. From my initial entry during the original dot com boom with Fullmoon Interactive (full service...

Filed under: Tom Edwards, collaboration, Web 2.0, viral marketing, TheBlackFin, SMO, Community ROI, Word of Mouth, community, Calculating Community ROI, Web 2.0 ROI, The Black Fin, Social Networking, SMS, Social Analysis, Tag Marketing, Social CRM, SaaS, SoMe, Socal+CRM, Social Analytics, Social + CRM, Cloud Computing, Consumer Networks, Blackfin360, Social Media, Crowdsourcing, Social Media Strategy, KPI, Campaign, Red Urban

What's the price of a Facebook Fan? It's $5

Recently Babies R Us ran a Facebook campaign that caught my attention. There were a number of campaign elements that were executed well and the result was a positive network effect. There were also areas that could have been capitalized upon to drive...

Filed under: Tom Edwards, TheBlackFin, SMS, Blackfin360, Social Media, Social Media Strategy, KPI, Facebook, Influencer, Babies R Us, Campaign

10 Benefits of Social Crowdsourcing

As your social strategy evolves from driving awareness via consumer/liquid networks (Facebook, Twitter, etc...) and basic community elements you may be asking what's next? How can I continue to drive engagement and provide enough utility to keep the attention...

Filed under: Tom Edwards, Web 2.0, marketing, viral marketing, marketing strategy, Word of Mouth, Web 2.0 ROI, The Black Fin, Microsoft, Social Networking, Social Analysis, Twitter, Neighborhood America, Social CRM, Social Analytics, Social + CRM, Blackfin360, Social Media, Crowdsourcing

4 Ways to Flaunt Your Brand's Social Media Attitude

I authored an Op-Ed for iMedia that was published today. Article Highlights: - Social Butterflies gravitate toward the buzz-of-the-day - Thrill-seekers take risks and stir things up - Wallflowers remain cautious, while the strong and silent types focus...

Filed under: Tom Edwards, marketing, TheBlackFin, Neighborhood America, Blackfin360, imedia, Social Media

Social Commitment

In order to truly capitalize on B2C social strategy it is important to understand that social is a channel to facilitate collaboration and is a part of the overall organizational marketing strategy. However it is not the only element of your overall marketing...

Filed under: Tom Edwards, Black Fin, collaboration, Web 2.0, marketing, viral marketing, marketing strategy, TheBlackFin, Community ROI, Word of Mouth, The Black Fin, Social Networking, Social Analysis, Twitter, Neighborhood America, SoMe, Consumer Networks, Blackfin360, Social Media

How to Drive Brand Value from Social Media

One of the more common questions that I receive is how do I truly drive value from social interaction? While there is no "magic bullet" to drive hard ROI consistently across all organization types each organization can show solid social value and results...

Filed under: Tom Edwards, marketing, TheBlackFin, ROI, The Black Fin, Social Analysis, Neighborhood America, Social CRM, SaaS, Socal+CRM, Rasmussen Report, Jim Haughwout, Social + CRM, Cloud Computing, Consumer Networks, OPEN Authentication, Blackfin360, Social Media

What's Next for Social Computing & Business???

The past month and a half has been a whirlwind of change and excitement. As most of you know by now I decided after 3 years it was time to explore options away from Telligent. I have nothing but respect for the remaining team and I truly wish them all...

Filed under: Tom Edwards, marketing, viral marketing, marketing strategy, TheBlackFin, ROI, Word of Mouth, Social Networking, Neighborhood America, Social CRM, Business Services, SaaS, Socal+CRM, Social + CRM, Blackfin360, Social Media

People on the Move in Social Media

Today I was referenced in Jeremiah Owyang's people on the move in social media. http://www.web-strategist.com/blog/2009/04/23/people-on-the-move-in-the-social-media-industry-april-23-2009/ Share this post: email it! | bookmark it! | digg it! | reddit...

Filed under: marketing, TheBlackFin, The Black Fin, Blackfin360, Social Media

Blogging vs. Twitter

Over the past month I have found that my online behavior has shifted ever so slightly. Normally when I would review an article or something of interest I would think about it in terms of a blog post. Diving deeper into the issues and applying them towards...

Filed under: Tom Edwards, marketing, viral marketing, marketing strategy, TheBlackFin, Word of Mouth, The Black Fin, Software, Social Networking, Twitter, Blackfin360, Social Media

Tag Marketing

While recently attending the 2009 Microsoft High Tech Summit I was introduced to the Microsoft Tag system. It works very much like a barcode system with your mobile serving as the scanning mechanism. The interesting play here is the interactivity and...

Filed under: Tom Edwards, Web 2.0, marketing, viral marketing, TheBlackFin, Ensemble Studios, ROI, Community ROI, Word of Mouth, community, The Black Fin, Microsoft, Social Networking, Microsoft Tag, Tag Marketing, Blackfin360, Social Media

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