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The Black Fin

Thoughts from Tom Edwards
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  • Apple Customer Service

    I have been very satisfied with both generations of iPhones to date. But when there is a problem I have been even more impressed with Apples customer service. A few days ago I dropped my new 3G on the hard floor at work. I have dropped my iPhones (Previous and current) numerous times and the worst that...
    Posted to TheBlackFin - Thoughts from Tom Edwards (Weblog) by tom on 08-02-2008

  • iPhone 3G

    Are you going to get the iPhone 3G? If so why? Are you a current iPhone user or have you held out waiting for a faster network? I am very interested in the study of Consumer Behavior. Especially around brands that transcend their categories and become engrained in our culture. Apple's products definitely...
    Posted to TheBlackFin - Thoughts from Tom Edwards (Weblog) by tom on 07-07-2008

  • Proximity Marketing

    I recently attended a customer brand loyalty summit and saw some interesting things & met some very interesting people. One of the topics discussed during a networking session was the next progression associated with marketing and mobile devices. A lot of us are glued to our phones (Or iPhones) as...
    Posted to TheBlackFin - Thoughts from Tom Edwards (Weblog) by tom on 04-18-2008

  • Viva Fiñata???

    It seems as though the pranks here at Telligent never end. Granted I may have occassionally pulled a prank or two but I was not expecting what happened today. My team put together a lunch for the company on behalf of the sales & marketing departments. There was tortilla soup, chips, dip, cookies...
    Posted to TheBlackFin - Thoughts from Tom Edwards (Weblog) by tom on 01-03-2008

  • iPhone Update

    Well it has been over a month since I picked up my iPhone and I have to say that I am still very happy with it. It has survived a dive into my infant son's bathtub and after drying out works like a charm. I have been very happy with the performance and the AT&T network. I have been impressed with...
    Posted to TheBlackFin - Thoughts from Tom Edwards (Weblog) by tom on 12-06-2007

  • iPhone

    I have taken the plunge and traded in my Samsung Blackjack for an iPhone. For the most part I live on my phone so I had concerns around how the iPhone would support my e-mail addiction. I was pleasantly surprised by how easy it was to connect to our exchange server. Simply input the incoming and outgoing...
    Posted to TheBlackFin - Thoughts from Tom Edwards (Weblog) by tom on 10-30-2007

  • What Came First?

    The line between technology as an enabler and a necessity are shrinking quickly. Last year alone Smart Phones saw a 42% increase in sales and more manufacturers are adding functionality that blur the lines between a practical communications device and portable, all encompassing, connected 24 hours a...
    Posted to TheBlackFin - Thoughts from Tom Edwards (Weblog) by tom on 06-21-2007
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